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Re-define Hospitality
Rethinking the customer experience. Using design thinking, digital technologies, and analytics, we map and connect the customer journey from the front to the middle and back office, making sure your guests have a seamless and advanced hospitality experience.
Full-Service Hospitality
Hardware
We think efficiency starts right on the outside.That’s why our products are both aesthetically appealing and made of reliable and robust materials – designed for long-term use without compromises.
Software
Everyone knows, it’s not all about the exterior, it’s also about the „inner values“.Being developed completely in-house, the software used for our check-in solutions is functional, easy to handle and customisable according to your company needs.
Service
Service is substantial.We don’t just develop and manufacture smart check-in solutions, but also offer extensive services and support – for both hardware and software.
Smart Hospitality
Enhancing your guest journey
Take Your Hotel to Greater Heights With Our True Cloud & Mobile Solution
As a hotel, you have to constantly work hard to remain competitive and protect your revenue, especially in the face of increasingly demanding guests who have more options available to them than ever before and who want an experience and more than just the comfort and convenience of home.
With technology forming such an integral part of your service offering, you need a technology partner who understands the hotel industry, your pain points and your priorities. An IT partner who can deliver the reliable and robust IT solutions that you need in order to succeed, day after day.
Hotel Self Check-in Kiosk
Hotel PMS
Your guests now have an expectation that they will be able to access WiFi in your hotel and that it will be capable of providing at least as good an experience as they get at home. This can be challenging, but fast and hassle free guest WiFi can set you apart as a hotel.
An effective hotel security solution needs to include hotel access control systems. We work with a number of vendors who can provide you with flexible, scalable and robust access control, either as a standalone system or as a multi-site solution.
Enabling a luxurious guest experience.High-end hotels started the technology adoption trend. We offer a spectacular automation system with automated lighting scenes by world-renowned interior and lighting designers, as well as smartphone control of everything in the room including the TVs hidden behind mirrors.
Hotel Cloud
Transforms your guests’ experience by streamlining the check-in, key retrieval and check-out processes by letting guests skip the line and get on with their stay.
Hotel HSIA (WiFi)
Hotel CCTV
You need to ensure that your guests, your team and your property remain safe and secure at all times. An effective way of doing that is through the use of hotel CCTV systems. We work with leading hotel CCTV vendors to ensure that you have the best CCTV solution for your needs.
Our Tech team will monitor your hotel systems and technology 24x7x365. We will be alerted to any issues and will be able to act quickly to minimise any impact on your guests, or your hotel. This is particularly important as technology today plays such a vital role in your guest experience.
Hotel Access Control
We can help you on your cloud journey, ensuring that you have the right systems and infrastructure needed to support a cloud IT delivery model. We can then support your cloud infrastructure and help you ensure it is secure and available, improving flexibility and reducing costs.
We have worked with most of the leading Property Management Systems, understand their quirks and generally have existing relationships with most PMS vendors. We understand the importance of a highly available PMS to your hotel and know how it interfaces with all other systems.
Hotel Automation
Hotel Cyber Security
Hotels are particularly vulnerable to cyber security threats and your data is especially valuable. We can help you with your cyber security plans, helping you protect your brand, build trust and reduce your legal risks.
Automation
Guest requests can be automatically responded to by the right staff to respond in a timely manner by connecting guest room technology with hotel back-end systems. Automating requests, tasks and experiences helps increase guest satisfaction by responding quicker while also reducing costs to deliver a higher quality service.
Personalize
Each guest expects a personal and unique experience, and technology enables the hotel to deliver upon a personalized experience to deliver upon the guest’s expectations and preferences. Integration into guest profile databases with communication technology supports the hotel and staff to deliver a personalized experience.
Connectedness
Eessential information related to effectively running a hotel becomes easier to access and use so staff members can work smarter and customers can experience a memorable stay by helping to: Real-time reservation views and quick-find filters allow bookings, chargeable expenses and guest information to be retrieved quickly. Customized controls ensure calls are restricted as needed and invoiced appropriately where and when required.
Safety & Security
Capture Documents and validate for country regulations Guest ID authenticated through AI and Passport/ID scanner Ensuring the safety of visitors is an essential component in delivering a superior guest experience. Making sure that a traveler feels secure throughout the duration of their stay not only protects guest loyalty and a brand's reputation but also helps build repeat bookings and even organic referrals.
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